PRIVACY POLICY – HARMONY VALE PRODUCE
T/A CLARKE’S FRESH FRUIT

This Privacy Policy details the privacy practices of Harmony Vale Produce, t/a Clarke’s Fresh Fruit. We have focussed on implementing the practices of Fairness, Transparency and Accountability to protect the privacy of our customers, clients and all who visit our website www.clarkesfreshfruit.ie

In accordance with the EU General Data Protection Regulation, (EU 2016/679), and The Data Protection Act 2018, Clarke’s Fresh Fruit are identified as a Data Controller of your personal information.The role of the Data Controller being to determine how your personal information is used and processed. As a company data protection and privacy is of the utmost importance to us and we respect your trust in us, to use, store and share your personal information. In this Privacy Policy we explain how we collect personal information about you, how we use it and how you can communicate with us, regarding the use of your data. All personal information we collect about you will be processed in accordance with the EU General Data Protection Regulation (EU 2016/679) and The Irish Data Protection Act 2018. This Privacy policy relates to personal information which Clarke’s Fresh Fruit will collect through www.clarkesfreshfruit.ie only and does not extend to personal information which is collected on a manual basis or to paper records.

Harmony Vale Produce, t/a Clarke’s Fresh Fruit is a family run business located at Clinstown, Stamullen, Co Meath, Ireland. Established in 1960, Owner and Director Pat Clarke is now a leading producer and supplier of soft fruits. With a workforce of up to 170 people, best quality strawberries, raspberries, blueberries and blackberries are distributed nationwide to wholesalers, retailers and independent outlets.

When you browse our website www.clarkesfreshfruit.ie, we may ask for personal information such as your name and/or email address. We may also collect information about you when you are on the internet such as the website you came from, IP address, domain types, i.e., .co.uk and.com), your browser type the country where your internet service provider is located, the pages of our site that were viewed during your visit and search terms that you used. This information is only used for our own research and to improve our service to you.We will only collect your personal information when you provide it to us, when you email us, send an enquiry through our “Contact Us” page. Clarke’s Fresh Fruit use the social media platforms of Facebook, Twitter, and Instagram to inform our customers and clients of our products and events that may be of interest.

Our website uses “Cookie” technology. A cookie is a piece of text that the server places on your device when you visit our website. Cookies help us make the site work better for you. For further information on our use of Cookies, please refer to our Cookie Policy

We collect and process your personal information to enable us to supply and provide our products to you and to respond to any enquiries you might send to us. Your personal information is also processed to enable us to issue invoices and statements and to manage customer acounts. There may be occasions when we are legally obliged to process your personal information and also when we are requested to do so by Regulatory Agencies. When customers and clients enter into a contractual relationship with Clarke’s Fresh Fruit it is necessary to process specific categories of personal information for the performance of that specific contract.

It is not the practice of Clarke’s Fresh Fruit to share personal information. However, there may be occasions when it is necessary to share personal information with external working partners and stakeholders to enable us provide our products to you, as detailed below. In certain circumstances we may also be legally obliged to share personal information with Statutory and Regulatory Agencies.

• Web Hosting Company
• IT Provider & Support
• CCTV Company
• Software Platforms

To collect and further process your personal information on a lawful basis, we may rely on one of more of the following legal bases, Consent, Contractual necessity, Legal Obligation, Legitimate Interest.

If we are processing personal information based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal.

At Clarke’s Fresh Fruit, we do not retain personal information for longer than is necessary to enable us to provide our products to clients and customers. Independent Statutory Legislation and Regulatory obligations will influence the retention periods of various categories of personal information. We conduct regular audits to ensure all personal information is up to date and accurate.

We are committed to the protection and security of your personal information. We use a variety of security technologies and procedures to protect your personal information from, unauthorised use and access, accidental loss, unlawful destruction, alteration, unlawful disclosure. As effective as security practices are, no physical or electronic system is entirely secure. We cannot guarantee the complete security of our data base or can we guarantee that information that you supply will not be intercepted while being transmitted to us over the internet. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organisation.

We will continue to revise policies and procedures and review systems and we will implement additional security features as new technologies become available. Any transmission of personal information is at your own risk. When we receive your personal information, we use appropriate security measures such as firewalls, sonic wall protection and encryption to prevent your personal information from being compromised in any way. When you contact us to ask about your personal information, we may ask you to identify yourself, this is to help protect your personal information.

Our site may, from time to time contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.

We do not knowingly collect personal information from children under the age of 18. If you are under 18, do not access, use, or provide any personal information on www.clarkesfeshfruit.ie or through any of its features. If we learn that we have collected or received personal information from a child, under 18 without parental consent we will delete that information.

It is not the practice of Clarke’s Fresh Fruit to transfer personal information beyond European borders without Consent.

In accordance with the EU General Data Protection Regulation you are afforded the following rights in certain circumstances.

Right of Access: You have the right to obtain confirmation from us whether or not we process personal information about you and where that is the case, access to the personal data, including the purposes of the processing and the categories of personal data concerned. The recipients or categories or recipients to whom the personal information have been or will be disclosed.
You may also submit a written request for a copy of personal information you believe we may be processing about you. Upon such a written request, Clarke’s Fresh Fruit will verify the validity of the request for security purposes. Your subject access request will be responded to within thirty days, However, where the request is considered to be unreasonable or onerous such requests will be responded to within a two month time period.

Right to Rectification: You have the right to the rectification of inaccurate personal information about you without undue delay.

Right to Erasure: You may ask us to delete your personal information, however this is not an absolute right and any such request will be considered in connection with our legal obligations and under the legal framework of the EU GDPR
Right to Restricting and Objecting: You have the right to restrict or object to us using your personal information.

Right to Data Portability: Upon your written request, where possible we can share a digital copy of your personal information with you or another organisation.

Taking into consideration the size of our business and the categories of personal information that we collect and process, Clarke’s Fresh Fruit are not legally obliged to appoint a designated Data Protection Officer. However, should you wish to contact us with any questions as to how we process your personal information you can email us at dataprotection@clarkesfreshfruit.ie You can also write to us at Data Protection Department, Clarke’s Fresh Fruit, Clinstown, Stamullen, Co Meath.

The Data Commissioners Office can be contacted at www.dataprotection.ie

We will make changes to this Privacy Policy from time to time, particularly when we change how we use your personal information and change our products. If we make any change we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it. By continuing to use our site after we post any such changes, you accept and agree to the privacy statement as modified.

NOVEMBER 2020